diff --git a/domain/abri/abandonment.py b/domain/abri/abandonment.py
index ab2bce2cc..43ac0b221 100644
--- a/domain/abri/abandonment.py
+++ b/domain/abri/abandonment.py
@@ -35,17 +35,14 @@ class UnmappableOutcomeError(Exception):
 # trigger and abandon_reason is mandatory), keyed lower-cased to match how the
 # differ compares. Only "no answer" -> CARDED is firm; the rest are best-guesses
 # pending client confirmation:
-#   - "cancelled"  -> REQT     (Requested by Tenant; alt MYABRI92/OPTI)
-#   - "no show"    -> NOACCESS (No access; alt CARDED/NOADULT)
-#   - "tenant refusal" -> CRA  (Customer Refused Access; alt REFSURV/REFUSAL)
-#   - "not viable" -> NOACCESS (No access; alt JOBD/ERROR)
-# NB "cancelled"/"no show" are our internal split of HubSpot's single
-# "Cancelled / No Show" dropdown value - the client may prefer one code for both.
+#   - "cancelled / no show" -> NOACCESS (No access; alt REQT/MYABRI92 if read as
+#                              a tenant cancellation rather than a no-show)
+#   - "tenant refusal"      -> CRA      (Customer Refused Access; alt REFSURV/REFUSAL)
+#   - "not viable"          -> NOACCESS (No access; alt JOBD/ERROR)
 # See the reason-code reference below.
 _REASON_BY_OUTCOME: dict[UnsuccessfulOutcome, AbandonReason] = {
     "no answer": AbandonReason.CARDED,
-    "cancelled": AbandonReason.REQT,
-    "no show": AbandonReason.NOACCESS,
+    "cancelled / no show": AbandonReason.NOACCESS,
     "tenant refusal": AbandonReason.CRA,
     "not viable": AbandonReason.NOACCESS,
 }
diff --git a/domain/abri/models.py b/domain/abri/models.py
index 9eef5887b..e0cd20c98 100644
--- a/domain/abri/models.py
+++ b/domain/abri/models.py
@@ -12,13 +12,12 @@ SlotCode = Literal["AM", "PM", "AD"]
 # truth shared by the abandonment trigger (etl HubspotDealDiffer) and the
 # reason-code mapping (domain.abri.abandonment).
 UnsuccessfulOutcome = Literal[
-    "no answer", "cancelled", "no show", "tenant refusal", "not viable"
+    "no answer", "cancelled / no show", "tenant refusal", "not viable"
 ]
 
 UNSUCCESSFUL_OUTCOMES: tuple[UnsuccessfulOutcome, ...] = (
     "no answer",
-    "cancelled",
-    "no show",
+    "cancelled / no show",
     "tenant refusal",
     "not viable",
 )
@@ -35,7 +34,6 @@ class AbandonReason(str, Enum):
     CARDED = "CARDED"
     CRA = "CRA"
     NOACCESS = "NOACCESS"
-    REQT = "REQT"
 
 
 @dataclass(frozen=True)
diff --git a/etl/hubspot/tests/test_hubspot_deal_differ.py b/etl/hubspot/tests/test_hubspot_deal_differ.py
index 2bd15996f..9a9e8f05e 100644
--- a/etl/hubspot/tests/test_hubspot_deal_differ.py
+++ b/etl/hubspot/tests/test_hubspot_deal_differ.py
@@ -1040,8 +1040,7 @@ def test_abri_deal_abandonment__outcome_not_negative__returns_false(
     "outcome",
     [
         "No Answer",
-        "Cancelled",
-        "No Show",
+        "Cancelled / No Show",
         "Tenant Refusal",
         "Not Viable",
         "NO ANSWER",
diff --git a/tests/domain/abri/test_abandonment.py b/tests/domain/abri/test_abandonment.py
index eb60e736f..5d0789054 100644
--- a/tests/domain/abri/test_abandonment.py
+++ b/tests/domain/abri/test_abandonment.py
@@ -32,8 +32,8 @@ def test_neither_date_leaves_the_abandonment_undated() -> None:
         ("No Answer", AbandonReason.CARDED),
         ("NO ANSWER", AbandonReason.CARDED),
         (" no answer ", AbandonReason.CARDED),
-        ("Cancelled", AbandonReason.REQT),
-        ("No Show", AbandonReason.NOACCESS),
+        ("Cancelled / No Show", AbandonReason.NOACCESS),
+        ("cancelled / no show", AbandonReason.NOACCESS),
         ("Tenant Refusal", AbandonReason.CRA),
         (" tenant refusal ", AbandonReason.CRA),
         ("Not Viable", AbandonReason.NOACCESS),
@@ -48,7 +48,7 @@ def test_a_triggering_outcome_maps_to_its_reason_code(
 
 @pytest.mark.parametrize(
     "outcome",
-    [None, "", "   ", "surveyed", "epc completed", "not attempted", "cancelled / no show"],
+    [None, "", "   ", "surveyed", "epc completed", "not attempted", "cancelled"],
 )
 def test_an_unmappable_outcome_raises(outcome: Optional[str]) -> None:
     with pytest.raises(UnmappableOutcomeError):