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faq updateed with harry's feedback

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Jun-te Kim 2026-01-26 12:31:28 +00:00
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14
src/app/help/page.tsx
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@ -38,16 +38,14 @@ const HelpPage = () => {
const faqs = [
{
question: "Is Ara the same as an on-site PAS 2035 assessment?",
answer: `No.
The Ara is a remote pre-assessment designed to give fast, indicative recommendations.
answer: `No. Ara is a remote pre-assessment designed to give fast, indicative recommendations.
A PAS 2035 assessment requires an onsite inspection and provides guaranteed upgrade pathways, full Retrofit Assessment reports, and validated specifications.`,
},
{
question: "How do I add a property to the app?",
answer:
"Simply click “New Property” at the top of your portfolio screen, enter the property address, and the system will generate your report automatically.",
"Click “New Property” at the top of your portfolio screen, enter the property address, and the system will generate your report automatically.",
},
{
question: "I’ve added my property, but I can’t see the results – what should I do?",
@ -73,7 +71,7 @@ This will open the full summary, including:
These are estimates only — exact requirements can only be confirmed through a full PAS 2035 on-site assessment.`,
},
{
question: "Can I change the recommended measures in the Ara?",
question: "Can I change the recommended measures in Ara?",
answer: `Yes — you can adjust the recommended measures within the app to explore different upgrade options.
When you change a measure (for example, swapping insulation for solar PV), the app will automatically update:
@ -86,9 +84,7 @@ This allows you to compare different routes to EPC C.`,
},
{
question: "Will Ara tell me if I can get funding?",
answer: `Ara gives indicative funding guidance, but due to recent government budget changes and the planned end of ECO/GBIS in March 2026, funding is becoming increasingly limited.
A full eligibility check is included in a PAS 2035 assessment.`,
answer: `Ara provides indicative funding guidance. However, funding eligibility depends on current scheme criteria and availability, which change regularly. A full eligibility check is included as part of a PAS 2035 assessment.`,
},
{
question: "I’ve completed the remote assessment. What’s next?",
@ -104,7 +100,7 @@ A full eligibility check is included in a PAS 2035 assessment.`,
question: "What if I can’t get the app to work?",
answer: `We’re still actively improving the platform.
If you have any issues, email us at enquiries@domna.homes and we can:
If you have any technical issues, email us at enquiries@domna.homes and we can:
• Add the property for you
• Send the results manually